Jeff is an incredible physical therapist, and there is a reason everyone speaks so highly of him. He is one of the most welcoming, trustworthy, and compassionate people I’ve ever experienced in healthcare. He genuinely cares about his patients and always takes the time to listen to my concerns, answer my questions, and adjust my treatment based on how I’m doing. I never feel rushed or ignored. He’s patient, encouraging, and always looking for ways to make exercises or treatments easier when needed so I can continue making progress. It’s obvious that his goal isn’t just to get you through an appointment and he truly wants you to heal and get better.
Kathleen at the front desk is also wonderful. She is always so kind, welcoming, and friendly every time I come in. A warm and caring first impression is honestly hard to find these days, and she consistently makes every visit a positive experience.
Megan, the physical therapist assistant, is just as great. She is always so sweet, and helpful. She takes the time to make sure I’m comfortable and is always willing to help with whatever I need.
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Alexis Dunnavant
8/07/2026
Colleen is an amazing Physical Therapist. She really gets to know her clients on a personal level, making physical therapy not only beneficial to go to but fun as well. I am lucky to have her helping me through this healing journey. Thank you for all you do Colleen!
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Leah Della Ragione
8/04/2026
I started to see Dr. Colleen Shadburne after switching from a physical therapist that was only a 5 minute drive from home, and being under her care is well worth the 35 minute drive. Dr. Colleen is professional, dedicated and compassionate. From my very first visit it was clear that she knew what she was doing and had a good plan for my recovery. Dr. Colleen was sensitive to my needs as a female who was seeking care from a female provider.
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Dr. Colleen Shadburne is incredibly knowledgeable, professional, and genuinely invested in her patients' recoveries. Instead of a one-size-fits-all approach, Colleen took the time to understand my specific pain points and goals, crafting a personalized treatment plan that truly is working.
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I've been working with Dr. Pancho as I recover from my surgery. He is very knowledgeable, patient, and genuinely cares about my progress. He takes the time to explain everything, and answers all of my questions. All the staff is nice and caring . I love the location and the place is always very neat! I would definitely recommend this place !
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Colleen is a good therapist to work with. I enjoy teasing her a lot. She is good at what she does.
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Pancho and team were great as always. They listen to the concerns and work together with the patient to create an individualized plan that works for them.
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Jeff is a wonderful physical therapist. He is knowledgeable, kind, caring, patient, and encouraging. He thoroughly explains exercises, monitors correct execution, and makes modifications as needed. Jeff developed a personal program to benefit me and hasten my progress. He is empathetic and attentive. I truly appreciate his support and understanding.
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Thank you Jeff for being my Therapist through my healing journey. I have seen a vast improvement in myself and I'm always eager for the next session with you.
I highly recommend Tx Physical Therapy Specialist on County Line and Walnut. From the minute you check in, you are greeted and welcomed with a smile. Your vitals are checked by the sweetest assistants. Everyone smiles at you and you feel and see the empathy everyone has for the clients. Thank you Dr. Pancho for having an amazing team.
Come to TxPTS if you're in need for PT.
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Jeff is very professional and has great Customer Service skills and takes good care of me every time I go to physical therapy he is top-of-the-line.
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Great place for PT. Staff is welcoming, the space is comfortable. Jeff is the best! He is professional, kind and has my kind of sense of humor. He made 2 months of therapy much easier to get through. Thanks!
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Such a great place! They know what they are doing and increase your exercise to to meet your needs.
Jeff really works you and explains each exercise. I leave each session tired but felling great.
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Dr Colleen was instrumental to my recovery. The PT’s and staff are awesome and everyone works together to help every patient there!! I would highly recommend this facility to everyone!!
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Melissa Rodriguez
6/24/2026
I am very pleased I closed Texas Physical Therapist Specialist on County Line Road for my knee replacement rehab. Dr. Pancho, Jeff, and Megan did an excellent job in working with me. They are very knowledgeable, caring and patient. Their words of encouragement were always appreciated and helpful. This is a great facility that I would highly recommend.
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The physical therapist, Jeff did a very good job of assisting me to help me with my therapy. I would highly recommend this place great Customer Service, friendly and clean atmosphere.
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Pretty awesome. It’s pretty fun and even gives me a work out as well as helping me relax more than usual. I personally have a busy life and it’s hard to do small excercises sometimes since that’s not usually my focus. 10/10 experience 😛🫶
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Jeff is a Wonderful compassionate physical therapist . He leads and yet allows you to do the exercises at your own ability.
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Texas Physical Therapy at County Line is the best! They are genuine people who care about every detail of your health. I love this place and highly recommend it!
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I’m so grateful for the care and support I received from Dr. Melendez and Jeff Alexander, PTA. They created a safe, comfortable environment where I felt heard, understood, and encouraged throughout my therapy journey. Their compassion, patience, and guidance truly helped me through some difficult moments. I’ve gained healthier ways to cope, better understanding of myself, and a renewed sense of confidence. I highly recommend them to anyone looking for a caring and professional therapist. Jeff Alexander a special shout to you for supporting and seeing my concern With that being said….I’ve got a NEW HIP! 😀 You’re greatly appreciated! Texas Physical Therapy Specialist
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Had a great great experience. Jeff Alexander is awesome. Mild mannered and great at explaining how each exercise affects different muscles. Highly recommended!
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This place is great! The front desk girl is sweet. All the staff on the floor is awesome! Dr Pancho made my therapy routine.
Mr Jeff is a physical therapist assistant here and he is amazing! He is so kind, gentle and really cares about the patients he works with. I would highly recommend this place!
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Poncho and the staff do an amazing job and care about their patients well being not just physically but mentally, emotionally as well.
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Jeff is very considerate and patient...even on my bad days. The rest of the team is great as well.
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Excellent care .
I felt very well taken care of on my journey after knee replacement surgery.
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Birgit Lindemann
3/11/2026
I love this place! Everyone at Texas Physical Therapy Specialists is so kind and welcoming. They truly care about their patients and your progress. The staff is always smiling and encouraging, and they really help you improve. I’m very grateful for all their help and support. Highly recommend!
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They make you feel like family. So encouraging when I struggled.
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I cannot recommend Tx PTS @ 1187 W County Line Rd in New Braunfels enough! After struggling with pain after my total knee replacement, their team took the time to create a personalized treatment plan that actually worked. Dr. Colleen Shadburne and the other therapists are incredibly knowledgeable, genuine, caring, and compassionate. The atmosphere is professional, making all of my sessions encouraging. I am back to my normal routine! If you need PT, this is the place to go!
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